vtiger CRM is an enterprise-ready Open Source CRM software mainly for small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects.
vtiger CRM leverages the benefits of Open Source software and adds more value to the end-users by providing many enterprise features, such as Sales force Automation , customer support & service , marketing automation, inventory management, multiple database support, security management, product customization, calendaring, E-mail integration, add-ons, and others.
vtiger CRM software installation is very simple as all the necessary software, such as Apache, MySQL, and PHP are integrated and executables are made available both for Windows and Linux (RedHat, Debian, SuSe, Fedora, and Mandrake) operating systems in SourceForge.net. You need not concern too much about setting up database, Web server, and other software.
vtiger CRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. All these add-ons are part of the vtiger CRM Open Source project in SourceForge.net
vtiger CRM – Features
Customer Support & Service Trouble Tickets Knowledge Base Customer Self Service Online Knowledge Base Sales Force Automation Lead Management Account & Contact Management Sales Quotes Reports & Dashboards Key Metrics Customizable Reports 20 Pre-built Reports 20 Pre-built Dashboards Report Folders Marketing Automation Campaign Management Mass Mailing E-mail Templates Mail Merge Templates Security Management User Management Profiles Roles Groups Organization-level Access Control | Activity Management To Dos, Meetings & Calls Recurring Events Shared Calendar Activity History E-mail Notifications Notes Product Customization Custom Fields (10 different data objects) Pick Lists Custom List Views Drag & Drop Modules Currency customization Productivity Add-ons Email Client Outlook Plug-in Office Plug-in Thunderbird Extension Customer Portal RSS Feeds Inventory Management Products Catalog Price Books Vendor Management Purchase Orders Sales Orders Invoices |
Initial release: 1.0 (August 25, 2004)
Stable release: 5.0.4 (March 10, 2008; before writing this article)
Written in: PHP
OS: Cross-platform
Database: MySQL
Genre: Web
Available in: Many Languages
License: GPL
